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Job Openings >> Sr. Marketing Customer Experience Manager
Sr. Marketing Customer Experience Manager
Summary
Title:Sr. Marketing Customer Experience Manager
ID:210323080C
Department:Marketing
Division:Jayco
Location:Middlebury, IN
Description

Purpose:  this position exists to be a liaison between Marketing group, Sales teams and dealers to support company goals and initiatives. 

Essential functions

  • Plans, schedules, organizes, coordinates, executes and monitors multiple annual external facing events.
  • Works with external vendors and negotiates contracts related to event operations.
  • Manages dealer loyalty program and monitors program metrics.
  • Manages Master’s Virtual Training Program.
  • Selects, develops and supervises Corporate Brand Ambassador and Social Media personnel and related activities.  Manages PT and temporary employees assigned to assist with events. 

 

Experience/ Knowledge

  • Bachelor’s degree preferred.
  • Requires Marketing background.
  • Training and/or event management experience desired.
  • RV industry experience desired.
  • Proficiency in Microsoft Office, including AX or D365 ERP, CVENT & Wrike Project Management software.

              

Necessary Skills & Abilities

  • Self-starter with demonstrated successful project management skills & management of trade show experiences.
  • Ability to coordinate event logistics, administration including tracking expenses related to events while adhering to business critical deadlines.
  • Ability to travel to scout potential event sites and visit dealers.
  • Critical thinking ability, problem solving, sensitivity, inductive reasoning skills, and organizational awareness.
  • Strong communication and collaboration skills while contributing to organizational effectiveness and productivity by acting and communicating in a manner to foster good working relationships.
  • Demonstrate strong organizational skills with the ability to prioritize multiple projects efficiently.
  • Must display professionalism in all interactions and the ability to maintain a positive attitude through periods of adversity and disagreement.
  • Must comply with all safety policies, practices and procedures.

              

Work Requirements

  • This position may require sitting, standing, working in front of a computer monitor in an office setting approximately 50% of the day.
  • Requires ability to travel between field locations. 
  • Regularly required to sit, stand, walk, and stoop, kneel, or crouch; use hands to fingers, handle or feel objects, tools, or controls; and reach with hands and arms.
  • Must be able to frequently lift and move up to 25 pounds.
  • This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed).

Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

This opening is closed and is no longer accepting applications
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WHAT'S MOST IMPORTANT

The values that make up our foundation are reflected every day by our team, on our campuses, in the communities where we work, in the products we deliver and lifestyle we promote. These values have been engrained since day one and haven't changed since.

The generous benefits we offer employees are a direct reflection of our values.

OUR VALUES

Love and Honor of God

Trust and Respect for People

Support for Family Life

Sustainable, Environmentally-Friendly Practices

Contribution to Community and Society

OUR BENEFITS

Production is Limited to 1st Shift

Immediate 401k Eligibility

On-Site Health Clinic and Workout Facility (Middlebury Campus)

Health Savings Account or Flexible Spending Account Availability

Medical, Dental and Vision Insurance

Wellness Program Featuring Fun Quarterly Events

Jayco Family of Companies
903 S. Main Street,
Middlebury, IN 46540
Phone: 574-825-5861

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