Title: | Factory Service Foreman |
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ID: | 210115015T |
Department: | Factory Service |
Division: | Jayco |
Location: | Middlebury, IN |
Purpose: this position exists to supervise all shop activities and personnel to ensure all repairs are completed timely and in a high quality manner.
Essential functions
- Organizes, plans and assigns current work activities to technicians to meet established schedule commitments.
- Supervise, manage, direct the selection, training, deveopment, appraisal and work assignments of others.
- Secures additional resources to manage Service Shop backlog.
- Monitors and controls individual performance by checking work in progress and recommending corrective actions when necessary.
- Selects and trains new employees, leads and instructs existing employees in methods and procedures, and recommends disciplinary actions.
- Checks and approves all repair jobs completed in Service Shop.
Additional functions
- Assists Service Writers in determining customer needs and scheduling into Service Shop.
- Assists Warranty Technicians in determining best course of repairs for units in the field.
- Assists in pricing of all service and repair job estimates.
Required Experience/ Knowledge
5-7 years prior related experience is required.
Must possess a strong working knowledge of construction techniques for all types of RVs.
Requires a thorough understanding of heating, ventilation, air conditioning, refrigeration and electrical systems.
Manufacturing background preferred.
Requires a thorough working knowledge of RV industry codes and standards.
Requires the ability to use a wide variety of hand tools and test equipment as well as to instruct others in proper usage.
Necessary Skills & Abilities
Strong communication skills are required.
Strong organizational skills with the ability to prioritize multiple projects efficiently while maintaining a positive attitude.
Proficient in MicroSoft Office software.
Work Requirements
- This position may require sitting, standing, working in front of a computer monitor in an office setting approximately 50% of the day and walking, standing in a service shop setting.
- Requires ability to occasionally travel between field locations. Regularly required to sit, stand, walk, and stoop, kneel, or crouch; use hands to fingers, handle or feel objects, tools, or controls; and reach with hands and arms. Must be able to frequently lift and move up to 25 pounds.
- This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed).
Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
Jayco offers a generous benefit package including:
- (2) medical insurance plan options, HSAs and FSAs,
- dental insurance,
- vision insurance,
- disability and life insurance,
- 401k plan with a company discretionary matching contribution (up to 6%)
Wellness benefits, fitness center access, on-site health clinic for employee use and Employee Assistance Program (EAP) benefits.